XL Cargo Control ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and share information when you visit our website or contact us.
1. Information We Collect
We may collect the following types of information:
Contact Information
- Your name
- Email address
- Phone number / WhatsApp
- Company name
- Country
Usage Information
- Pages you visit on our website
- Time and date of your visit
- Your IP address
- Browser type and device information
We only collect information you voluntarily provide through our contact form, quote request form, or direct email/WhatsApp messages. We do not sell or rent your personal data to third parties.
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and quote requests
- Provide product information and pricing
- Process orders and shipments
- Improve our website and customer service
- Send occasional product updates (only if you opt in)
3. How We Share Your Information
We may share your information with:
- Shipping partners — to deliver your order (your name, address, and phone number)
- Payment processors — only what is needed to process payment
- Service providers — who help us operate our website (under strict confidentiality agreements)
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Cookies
Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. You can disable cookies in your browser settings, but some features may not work properly.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no internet transmission is 100% secure.
6. Your Rights
Depending on your location (including GDPR for EU visitors), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Request data portability
To exercise any of these rights, please contact us using the information below.
7. Data Retention
We keep your personal information only as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting requirements.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.
9. Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us:
- Email: china_xinlin2022@163.com
- WhatsApp: +86 180 5245 8626
- Address: Zhangjiagang City, Jiangsu Province, China